Introducing Professional Services

August 26, 2014 10:04 am

Now you can hire us to perform your site migrations, server installs, one-off sysadmin tasks, and anything else you need. With this new service you’ll always have our expert staff available to perform system administration work for you.

You submit a request, we work with you to define the requirements and scope, and then you receive an estimate. If it all looks good, we get to work. Professional Services costs $100/hour.

For instance, let’s say you really want to move to Linode for your cloud hosting, but you don’t have the experience or time to do it yourself. You can hire us to orchestrate and execute the entire move – whether it’s one site or an entire fleet of servers, we’ll make sure it’s done as safely, as practically and as stress free as possible. We’d configure the new Linode servers, sync the content, manage the DNS transition, and manage all aspects of the migration.

Web and application servers, content management systems, mail servers, database servers, application frameworks, and control panels are just a few additional examples of the things we can help with.

We really hope this provides a useful service in both the initial deployment of your apps, and is a useful aid in your ongoing operational demands. Please contact us with any questions or requests for work!

Want to know more? Please see the Professional Services product page.

Enjoy!

11 Responses

  1. This is certainly an interesting move – this will really set you apart from other providers. Providing pricing for a list of standard work would be useful rather than just a price per hour.

  2. +1 for “Providing pricing for a list of standard work would be useful rather than just a price per hour.”

    A great service though.

  3. +1 for Providing pricing for a list of standard work

  4. Can I hire someone to finish 32-bit support on the new server infrastructure? (this is not a joke, can I?)

  5. Andersen – probably easiest way to find out would be to send a quote 😉

  6. Publishing a price list for standard professional services is not a good idea. Very few service engagements are the same, and giving potential customers access to a price list before any direct engagement can raise false expectations as to how much a job is going to cost.

    It also makes it far too easy for competing computer services companies and freelancers to repost the price list alongside their own price list undercutting Linode’s, which might be great for the customer (though not necessarily) but clearly isn’t in Linode’s best interests.

  7. Can I hire you to finish the 32-bit SSD rollout you said was coming almost 5 months ago? Seriously, you need to stop announcing new initiatives and start finishing the ones you’ve already promised.

    Personally I’m starting to get worried that Linode has subpar management.

  8. I love this feature, although the price seems a bit to high, since I could get the Full Managed service for $100/mo if I have just one Linode. It would be great to solve some super weird issues (kernel / iptables / selinux related), somewhat pricey though since those issues usually take more than an hour to fix.

  9. Can this service be used for any issues with server software (apache, mysql, whaveter) which we are struggling to fix ourselves and need emergency help? I have an indian company in my bookmarks ready to use in emergencies (never had though) but would be much better to have Linode jump in and do it instead.
    Thanks

  10. Absolutely! Linode Managed is priced at $100/Linode on an account. Professional Services are for one-off projects — and Linode Managed customers get a 20% discount off the regular price of $100 per hour.

  11. Thank you for launching this feature. I could see the “on-demand support” as very useful in emergency situations, when we don’t have time to read tutorials on the internet or cannot trust third-party freelancers/sysadmins.
    An incidence occurred last year when my linode got compromised. I needed immediate help, I wish this service was present back then.

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