Happy Holiday

November 25, 2004 1:20 am

For those in the States, have a happy Thanksgiving! -Chris

Updated Support Ticket back-end

November 21, 2004 12:13 am

Recently I’ve received some legitimate complaints that tickets weren’t being updated in a timely manner. I’ve just pushed up some changes to the way tickets are handled on the back end. There are no customer-facing changes yet as I didn’t feel any were necessary, but if you have any suggestions I’m open to hearing them… […]

Retrieve Your Log in Information

November 14, 2004 10:08 pm

I’ve deploy a new feature that enables you to retrieve a lost username or lost password. To reset a lost account password, you’ll need the username and any payment or invoice ID (which are located on the emails you receive each month or during signup). This will NOT work for accounts until they are activated… […]