Comments on: 100% Resource Increase!

By: dggoldst

dggoldst — Fri, 25 May 2007 00:23:18 +0000

This company does nothing but make me happy!

Virtual beats actual! I have a very powerful server for very little money!

By: smiffy

smiffy — Tue, 15 May 2007 00:02:40 +0000

Yeah, I just had the same thing and thought "what the…?"

By: sweh

sweh — Mon, 14 May 2007 20:44:19 +0000

Almost had a heart-attack… LJs RSS feed redisplayed this thread just now and I was thinking "What, again?!!! I don’t believe it!" but I guess it was the edit of the head article that cause the RSS feeder to redisplay it. I was right to not believe it

By: nathalie

nathalie — Mon, 14 May 2007 16:30:33 +0000

wonderful service.

By: besonen

besonen — Sat, 21 Apr 2007 05:34:00 +0000

[quote:1ba3d70531="caker"]Just so everyone’s clear: All of our hardware arrived at ThePlanet in Dallas last week. They are building out our new cage (woohoo!) and have told us it will be completed by this Friday. Then, they need to install our hardware (various console / power controllers / switch, + 19 servers), so I guess add a few business days for that.
[/quote]

Chris, i assume you’ve looked around, is there anyone out there with better customer service than ThePlanet? or is the next step just managing your own hardware?

i use another ISP who used to have their hardware at ThePlanet. they eventually left ThePlanet because of poor service and picked up their own space at a data center where they could kick their own hardware.

By: caker

caker — Tue, 17 Apr 2007 22:38:44 +0000

Just so everyone’s clear: All of our hardware arrived at ThePlanet in Dallas last week. They are building out our new cage (woohoo!) and have told us it will be completed by this Friday. Then, they need to install our hardware (various console / power controllers / switch, + 19 servers), so I guess add a few business days for that.

So, that puts us into the middle of next week for the new hosts to be online. Once ThePlanet racks our servers we’re ready to go on our end.

-Chris

By: andrewjw

andrewjw — Tue, 17 Apr 2007 10:21:59 +0000

Here’s an edited excerpt from Monday’s IRC channel logs. It’s not good I’m afraid I’m dying for my upgrade!

[code]
15:38 < caker> Daniel H. - Monday April 16th, 2007; 1:05 PM CDT
15:38 < caker> We are anticipating that your cage will be built by the end of this week. An eta on when the new servers will be racked and online is still being determined.
15:38 * caker fumes
16:15 < tierra> takes one to two months to approve the cages, and an additional 2 weeks past the date that all hardware arrives to actually get it put together... that's pretty sad
16:15 < caker> tierra: s/hardware arrives/contract signed/, but yeah...
16:15 < caker> out of sight (no customer hardware on premises), out of mind I guess
16:16 < caker> there's way more to the story, but not worth going into
16:18 < tasaro> they *should* have started the cage when the contract was signed... and I'm guessing they sub that out anyway
16:18 < caker> what pissed me off more than anything are all the broken promises/commitments
16:18 < caker> If they told me it would have taken this long, I would be more understanding
16:19 < caker> tasaro has a good idea: build the cage around our racked servers :)
16:19 * caker 's mood: bleh
16:20 < caker> sorry guys...
16:20 < tasaro> When caker called the sales rep on Thursday, he had the balls to tell him we'd be online sometime on Friday
16:20 < caker> in his words: "Tomorrow"
[/code]

By: rocekiller

rocekiller — Mon, 16 Apr 2007 08:15:51 +0000

Not to sound impatient, but it’s the next Monday and the weekend is over. Are there any news about the Dallas linodes?

Greetings (and thanks for a good service.)

By: tasaro

tasaro — Sat, 07 Apr 2007 04:20:16 +0000

New hosts are leaving for Dallas on Monday.

If all goes according to schedule, we’re hoping to start migrations by the weekend.

-Tom

By: MrPilot

MrPilot — Thu, 05 Apr 2007 16:48:34 +0000

Just bumping this up as it’s been a couple weeks since the last update. Any news on the Dallas front?

Regards,

MrP